Advantages and Disadvantages of Mobile Technologies
Advantages of mobile technology
Benefits
of using mobile technology for business can manifest in:
- higher
efficiency and productivity of staff
- the
quality and flexibility of service you offer your customers
- the
ability to accept payments wirelessly
- increased
ability to communicate in and out of the workplace
- greater
access to modern apps and services
- improved
networking capabilities
Mobile
devices can link you directly into the office network while working off-site.
For example, you could remotely:
- set
up a new customer's account
- access
existing customer records
- check
prices and stock availability
- place
an order online
Disadvantages of mobile technology
- Costs - new technologies and
devices are often costly to purchase and require ongoing maintenance and
upkeep.
- Workplace
distractions -
as the range of technologies and devices increases, so does the potential
for them to disrupt productivity and workflow in the business.
- Additional
training needs -
staff may need instructions and training on how to use new technology.
- Increased
IT security needs - portable devices are vulnerable to security risks,
especially if they contain sensitive or critical business data.
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